Mercure Firenze Centro
What Guests Say
The location is excellent and right in the heart of Florence, just a 3-minute walk from Firenze Santa Maria Novella station. The staff is amazing. They truly went above and beyond to ensure a wonderful stay for all guests. The rooms are spacious and offer great value for money. Check-in and check-out were seamless and hassle-free.
Gaurav
April 2025
Location was perfect, close by the end of line for the airport tram, and right next to the main train terminal, so for days when moving all my luggage it was a breeze. It was also a simple and quick walk to the Central Market, Duomo, etc. Room was clean and spacious, bathroom amenities were excellent, good size shower even for a big guy like myself.
Gustav
November 2024
The location of the hotel offered easy access to any amount of shops, restaurants, cafes etc. The railway station was only 2 mins away which was handy. All the city site were within easy walking distance. The staff were exceptional and more than helpful. Can i just mention Cheara, who was in reception each day we were there. Always welcomed us with a smile and a hug on departing. would 100% reccomend this hotel.
Scott
May 2023
This hotel is located very close to the train station. It was easy to drop our bags and start our day as soon as we arrived. Everything is walkable using this hotel as a starting point. It was close to all of the "attractions" with many restaurant choices right around the area. The staff was kind and helpful. They recommended some wonderful restaurants and activities. On our last day we were able to leave our bags at the front and use the day for seeing the sights.
Suzanne
July 2023
Although I didn't get the breakfast, my friend did and she loved the quality of the food and the options. The location is perfectly close to the train station, centrale mercado and the Duomo/shopping areas. I felt safe at the location and was happy to spend the 2nd leg of my trip at Mercure.
T
May 2023
A location was just in the middle of Florence, walkable everywhere with plenty to visit, Academies was just around the corner, plenty to eat with variety of cusines if you are tired if Pizza/pasta, and shops galore, staff one of the loveliest and caring, the decor most modern lovely and an balcony to die for! Reception staff are great for tour advice as well.
Masih-ul
October 2023
The location was good for Florence.
Surachai
September 2024
Great location in walking distance to Duomo & around the corner from the train station. Central Market is one block away & the Ponte Vecchio is a 15 minute walk. Very clean quiet apartment & we were lucky to have a top floor apartment with a large terrace.
Nicole
September 2023
The hotel is so beautiful. It is conveniently located 3 minutes away from Firenze S.M.N. and nearby restaurants. The staff are truly helpful and accommodating especially Kiara. I booked a room for my family for 3 persons and assumed my 8 yr son can fit with us. But Kiara was able to upgrade us to this amazing room with a balcony. It was such a treat! I would definitely stay here again.
Kristine
December 2023
Very helpful staff. Good size clean rooms. Very good location
Masoud
April 2024
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